Shipping & Returns

Shipping

All shipping fees are automatically calculated at checkout, and international packages may be subject to customs fees, which are not included in our shipping rate and are the customer's responsibility to cover.

All orders are processed and shipped from our Markham studio within 7 to 10 days. Unless an item is pre-ordered because colours and fragrances are being restocked, you will receive a shipping notification once your order leaves our studio.

Each homeware item is handmade, and our candles are hand-poured with LOVE here in Ontario, Canada; each piece has a lead time of up to 10 days.

Returns & Refunds

Due to the nature of our products, our homeware products and candles cannot be returned or refunded at this time (purchases are final sale). However, we will replace products damaged during shipment from www.saveraa.ca if photographic proof of damage and receipt is submitted to hello@saveraa.ca within 48 hours of arrival.

Purchased from a retailer? Unfortunately, we cannot accept returns, exchanges, or refunds that are not purchased from www.saveraa.ca at this time.

Please note: We cannot accept exchanges, returns or refunds on our items at this time.